기업재생에너지재단

Purpose	Article	Holding period
User identification and identification	Name, password	Two years
Notification of customer service use, identification of users for CS response	Contact information (e-mail, mobile phone number)	Two years

Instructions for use

: Article 1 (Purpose)

The purpose of the following Terms and Conditions of Use(hereinafter referred to as the ‘Terms and Conditions’) is to establish guidelines on rights, duties and responsibilities of cyberweb site Users utilizing the internet-related services (hereinafter referred to as the ‘Services’) provided by the Corporate Renewable Energy Foundation (hereinafter referred to as the ‘web site’) operated by Corporate Renewable Energy Foundation.

※ 『Unless transactions contradict its properties, the following terms apply to e-commerce transactions utilizing methods of PC communication, wireless and others』

Article 2 (Definition)

①‘web site’ refers to a virtual business site established by Corporate Renewable Energy Foundation company to trade goods or services using computers and information communication facilities to provide goods or services to Users. The term can also be defined as a company operating a cyberweb site.
②‘User’ refers to a Member and Non-Member who has accessed the ‘web site’ to use the services provided by the ‘web site’ in accordance with this ‘Terms and Conditions’.
③‘Member’ refers to a User who uses the services provided by the ‘web site’ by subscribing for Membership.
④‘Non-Member’ refers to a User who uses the services provided by the ‘web site’ without subscription.

Article 3 (Display, Explanation and Amendment of Terms and Conditions of Use)

① The ‘web site’ shall, for easy recognition by Users, display the contents of this ‘Terms and Conditions’, name of company and representative, business address(including an address handling customer complaints), phone number, fax number, email address, business license number, e-commerce permit number, and the name of personal information manager on the main page of the ‘web site’. Only the content of this ‘Terms and Conditions’ can be displayed though a link page.
② Prior to User’s final agreement to this ‘Terms and Conditions’, the ‘web site’ shall provide a separate link or pop-up screen to obtain User’s verification on the terms of cancellation rights, delivery responsibilities, refund conditions and other important details.
③ The ‘web site’ may make amendments within the permissible range without violating applicable laws such as the 「Act on Consumer Protection in Electronic Commerce」, 「Regulation of ‘Terms and Conditions’」, 「Framework Act on Electronic Commerce and Electronic Document」, 「Electronic Financial Transaction Act」, 「Electronic Signature Act」, 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」, 「Door-To-Door Sales Act」, 「Framework Act on Consumers」 and other related Consumer Protection Laws.
④ The ‘web site’ shall specify the effective date and the reasons for amendment of the terms and have post on the initial screen for 7 days prior to effective date until the day before the effective date. If the amendment is modified to the User’s disadvantage, then the ‘web site’ shall grant at least 30 days of grace period for notice. In this case, the ‘web site’ shall clarify the ‘before and after’ changes in an ‘easy-to-understand’ manner.
⑤ When the ‘web site’ makes an amendment to the ‘Terms and Conditions’, the modified ‘Terms and Conditions’ shall be applied only to contracts concluded after the effective date, whereas all contracts concluded before the effective date will remain under the provisions of the old ‘Terms and Conditions’. However, if the User who has already signed the contract wishes to have the amendments administered, then the User may send his/her intent to the ‘web site’ and acquire consent from the ‘web site’ within the notice period stated in Clause ③ and it shall be applied accordingly.
⑥ Any information not specified and interpreted in this ‘Terms and Conditions’ shall be in accordance with the e-commerce Transaction Guidelines and Related Consumer Protection Acts provided by the Fair Trade Commission and other applicable Consumer Protection Laws and Regulation of ‘Terms and Conditions’ Act.

Article 4 (Provision & Replacement of Service)

① The ‘web site’ shall perform the following duties:
1. Provide information regarding goods or services and conclude purchasing contracts.
2. Deliver goods or services on purchase contract.
3. Other duties designated by the ‘web site.’
② The ‘web site’ may replace goods or services provided in future ‘Terms and Conditions’ in the event that goods or services are sold out or technical specifications are revised. In this case, the ‘web site’ shall immediately announce the replacement of goods or services and the date of application on the page where present goods or services are displayed.
③ In the event that goods or services are replaced because of a change in technical specifications or when goods or services are sold out, the ‘web site’ shall immediately notify the cause of replacement to the addresses of the Users.
④ Following the previous Clause, the ‘web site’ shall compensate for all damages caused. However, this shall not apply if the ‘web site’ proves that such event is not caused by its intention or negligence.

Article 5 (Suspension of Service)

① The ‘web site’ may temporarily suspend its services as a result of the following reasons: maintenance of computers and telecommunications equipment, replacement or damage repairs, and interruption of communication.
② The ‘web site’ shall compensate User or any Third Party Member of damages caused by the temporary suspension of services due to reason(s) detailed in Clause ①. However, this shall not apply if the ‘web site’ proves that such event is not caused by its intention or negligence.
③ In the case of a conversion of business item, abandonment of business, merging between businesses and for other various reasons, the ‘web site’ shall notify the consumer as specified in Article 8 and reward consumer in accordance with the conditions suggested by the original ‘web site.’ However, if the ‘web site’ does not advise such standard of compensation, the ‘web site’ shall pay Users for their mileage or reserve in kind or cash of which value corresponds to the currency being used at the ‘web site.’

Article 6 (Membership)

① The User shall apply for Membership by expressing his/her intent to agree to this ‘Terms and Conditions’ after filling out the form designated by the ‘web site’ with Member’s personal information.
② The ‘web site’ shall register all Users who apply for Membership in the manner stipulated in Clause ① unless the User is not engaged in one of the following issues:
1. After the applicant has lost Membership for reasons indicated in Article 7 Clause ③, the applicant may acquire approval to re-subscribe for Membership three years after the loss of Membership.
2. Entry of false information or omission in the registration form.
3. If deemed that registering the User would present technical difficulties to the ‘web site.’
③ Establishment of Membership becomes effective at the time that the Member receives the ‘web site’s approval of Membership.
④ In due course of time, the Member shall update the ‘web site’ with any changes to his/her account information through the methods of editing personal information.

Article 7 (Withdrawal from Membership & Loss of Eligibility)

① Members of the ‘web site’ may request, at any time, to withdraw from Membership and the ‘web site’ shall immediately process the request.
② The ‘web site’ may limit or suspend Membership for the following reasons:
1. Entry of false information or omission in the registration form.
2. If the purchase payment of goods and other ‘web site’ usage related liabilities have not been paid for before the appointed date.
3. If Member interferes with others to use the ‘web site’ or threatens the order of e-commerce (such as the illegal use of personal information).
4. If Member uses the ‘web site’ to act against public order and morals prohibited by the law and this ‘‘Terms and Conditions’.’
③ The ‘web site’ may forfeit Membership of the Member whose Membership was suspended or limited, if the same actions are repeated twice or more, or if the cause is not corrected within 30 days.
④ When the ‘web site’ forfeits Membership, all information will be cancelled. Prior to cancellation, the ‘web site’ shall notify the Member and give at least 30 days or more to grant an opportunity to explain the cause.

Article 8 (Notification to Members)

① Any notifications from the ‘web site’ will be sent to the email address designated in advance by the Member during registration.
② In the event of sending notifications to unspecified Members, a display of notifications on the notice board on the website for 1 week or more may replace sending emails. However, the ‘web site’ shall send individual notice to a Member in regards to matters which may have a significant influence in his/her transaction.

Article 9 (Application for Purchase)

① The User shall apply for purchase in the following or in a similar manner, and the ‘web site’ shall provide the User with the following information in an ‘easy-to-understand’ manner to aid in his/her request for purchase.
1. Search and select goods or services
2. Enter name of recipient, address, phone number, email address (or mobile phone number)
3. Confirm matter(s) in respect to the contents of this ‘Terms and Conditions’, limited cancellation policies, delivery fees, installation fees, and others
4. Express agreement to this ‘Terms and Conditions’ and confirm or refuse the above Item 3 (ex. mouse click)
5. Apply and confirm purchase of goods; Agree to allow confirmation of application from the ‘web site’
6. Select payment method

Article 10 (Conclusion of Contract)

① The ‘web site’ may not accept request for purchase in Article 9 if it falls under one of the following items. In the event of concluding a contract with a minor, the ‘web site’ shall notify that the failure to acquire agreement from a legal representative may cause cancellation of the contract by the minor him/herself or the legal representative.
1. Entry of false information or omission in the registration form
2. Purchase of cigarettes and liquor and other goods or services prohibited by the Youth Protection Law
3. If deemed that accepting application for purchase may cause technical problems to the ‘web site’
② The contract is deemed to be concluded when the acceptance of the ‘web site’ is delivered to the User in the form stipulated in Clause ① of Article 12.
③ The acceptance of the ‘web site’ shall include confirmation on the User’s request for purchase, availability of sales, and correction or cancellation of the request for purchase.

Article 11 (Payment Method)

The method of payment for goods or services purchased through the ‘web site’ may be selected from the following items. The ‘web site’ may not collect any additional fees regarding payment for goods or services.
1. Account transfer through phone banking, internet banking, mail banking and others.
2. Card payment through prepaid card, debit card, credit card, and others.
3. Online bank transfer
4. Electronic money
5. Payment upon receipt
6. Mileage points or points offered by the ‘web site’
7. Gift voucher contracted or approved by the ‘web site’
8. Other means of electronic payment

Article 12 (Notice of Receipt, Change and Cancellation of Application for Purchase)

① The ‘web site’ shall send a notice of receipt to the User after receiving the User’s application for purchase.
② In the case of a discord between the User’s intent and the received notice, the User may change or cancel the application for purchase immediately after receipt. If the request for change or cancellation is made prior to delivery, the ‘web site’ shall process the request accordingly without any delay. In the event that payment has already been made, User shall follow the guidelines detailed in Article 15 - Cancellation of Purchase.

Article 13 (Provision of goods or services)

① Unless otherwise specified, the ‘web site’ shall take necessary measures such as customizing production and packaging and deliver goods or services within 7 days from the date of purchase. However, if the ‘web site’ has already received payment in whole or in part, then delivery shall be processed within 3 business days from the date of receipt. In such instances, the ‘web site’ shall take necessary measures to inform the User on procedures of provision and delivery status of goods or services.
② The ‘web site’ shall specify delivery method, payer, and delivery time for each delivery method for the goods or services purchased by the User. In the event that the ‘web site’ exceeds the designated period of delivery, it shall compensate the User for damages. However, this shall not apply if the ‘web site’ proves that such event is not caused by its intention or negligence.

Article 14 (Refund)

In the event that the goods or services are sold-out or unavailable and cannot be provided or delivered to a User who applied for purchase, the ‘web site’ shall notify the User without any delay, and if payment for goods or services has already been made in advance, the ‘web site’ shall take necessary measures or refund payment within 2 business days from the date of receipt.

Article 15 (Cancellation of Purchase)

① The User who purchased goods or services by concluding the contract with the ‘web site’ in accordance to Clause ② of Article 13 in the 「Acts on Consumer Protection in Electronic Commerce」 may cancel purchase within 7 days from the date on which the User received a written contract (if the written contract is received later than the supply of goods or services, then the receipt date is set on the date when User received the goods or services or when goods or services have been supplied). But, cancellation of purchase according to 「Acts on Consumer Protection in Electronic Commerce」 shall comply with relevant laws and legislations in regards to affairs not mentioned in the Acts.
② The User may not return or exchange goods or services in the event of one of the following reasons:
1. Delivered Goods lost or damaged at the fault of the User (however, cancellation of purchase may be acceptable if packaging was damaged in the process of checking content)
2. Significant decrease in value of goods or services due to partial use or consumption by the User
3. Not available for resale due to a significant decrease in value of goods or services from lapse of time
4. The Goods may be replaced by Goods showing the same performance, but packaging of the original is damaged
③ In the case of items 2 or 4 of Article 2 Clause ②, the cancellation of purchase by User will not be limited if the ‘web site’ failed to clearly specify the fact that cancellation of purchase is limited or that it would take necessary measures to provide the Goods.
④ Despite Clause ① and ②, the User may cancel his/her purchase of goods within 3 months from the date of receipt of the goods or within 30 days from the date on which he/she recognized or could have recognized that goods or services differ from the advertisement or the provision of contract.

Article 16 (Effect of Cancellation of Purchase)

① In the event of a return of Goods from a User, the ‘web site’ shall refund payment of Goods within 3 business days. In the event of a delay in refund, the ‘web site’ shall pay User with the interest calculated by the number of days delayed with the overdue interest rate indicated on the 「Act on Consumer Protection in Electronic Commerce」
② In regards to the above-mentioned case, if the User made payment of Goods with credit card or electronic money, the ‘web site’ shall immediately request the business who provided such payment method to suspend or cancel payment.
③ In the event of any cancellation of purchase, the User shall bear the costs arising from returning the Goods. On the account of the User’s cancellation of purchase, the ‘web site’ shall not claim charge for cancellation or compensation for damage. However, in the event of a cancellation of purchase caused by a discord in the contents of Goods and the advertisement or the provision of contract, the ‘web site’ shall bear the costs of returning the Goods.
④ If the User bore the delivery fees when he/she received the Goods, the ‘web site’ shall specify and make noticeable as to who would bear the delivery fees upon cancellation of purchase.

Article 17 (Protection of Personal Information)

① The ‘web site’ collects a minimum amount of information necessary to provide the services.
② At the time of applying for Membership, the ‘web site’ shall not collect information needed for the performance of purchase contract in advance. But, in the case where personal identification is required before the performance of a purchase contract, a minimum amount of specified personal information is collected for the fulfillment of obligation in regards to relevant laws and legislation.
③ The ‘web site’ shall obtain consent from User to collect∙use personal information by notifying User with the aim/purpose of collection∙use.
④ The ‘web site’ shall not use the personal information outside their intended purpose. In the event of an uprising of a new use or when disclosing to third parties, the ‘web site’ shall notify the purpose of use and obtain consent from User during the stage of use disclosure. But, there are exceptions for cases regulated in the relevant laws and legislations.
⑤ In the event that the ‘web site’ is required to acquire the approval of User by Clause ② and ③, the ‘web site’ shall specify its personal information manager (affiliation, name, phone number, other contact information), purpose of collection and use of information, information about Third Party (recipient, purpose of provision and the information to be provided), and the provisions stipulated in Clause ② of Article 22 of the 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」. The User may at any time cancel his/her approval.
⑥ User may, at any time, request for confirmation and correction of error in their personal information possessed by the ‘web site,’ and the ‘web site’ shall be responsible for taking any necessary measures without any delay. In the event that a User requests for the correction of an error, the ‘web site’ shall not use the applicable personal information until error is corrected.
⑦ For protection of personal information, the ‘web site’ shall limit the number of persons handling personal information to a minimum, and shall be responsible for any damages caused by loss, theft, leakage, falsification, and disclosure of personal information including credit card and bank account information to third parties without consent of the User.
⑧ The ‘web site’ or any Third Parties who received personal information from the ‘web site,’ shall without any delay destroy all personal information once the purpose of collection has been achieved.
⑨ The ‘web site’ shall not have the agreement form regarding the collection∙use∙disclosure of personal information set to be filled out in advance. The ‘web site’ must specify services that will be restricted if User does not agree to the collection∙use∙disclosure of personal information, and the ‘web site’ shall not limit services or refuse to accept Membership applications on the basis of User’s refusal to agree to collecting∙using∙disclosing of personal information that do not include the collection of compulsory information.

Article 18 (Obligations of the ‘web site’)

① The ‘web site’ shall not take any actions against public policy or actions restricted by the law and this ‘Terms and Conditions’. The ‘web site’ shall put its best efforts in providing goods or services on a stable basis in accordance with the provisions in this ‘Terms and Conditions’.
② The ‘web site’ shall be equipped with a security system to protect personal information of Users (including credit information) and provide a safe environment for Users to use the online services.
③ In accordance with Article 3 of the Law related to 『Fairness of Display and Advertisement』, the ‘web site’ shall be responsible to compensate User(s) if damages were caused by displaying or adding unjust or unreasonable advertisement for certain goods or services
④ The ‘web site’ shall not send any profit-making emails which are not wanted by Users.

Article 19 (Obligations for ID & Password of Member)

① Member shall be responsible for the management of his/her ID and password, except for the case in Article 17.
② Member shall not allow any Third Party to use his/her ID and password.
③ When a Member recognizes that his/her ID and/or password is stolen or is being used by a Third Party, the Member shall immediately notify the ‘web site’, and follow the instructions of the ‘web site.’

Article 20 (Obligations of User)

Users shall avoid the following actions:
1. Register false information at the time application or revision of information
2. Use others’ personal information
3. Change information displayed on the ‘web site’
4. Remit or display information (computer program and others) other than the information put on by the ‘web site’
5. Infringe copyright or intellectual property rights of the ‘web site’ or the Third Party
6. Take any action that harms the reputation and interrupts the operation of the ‘web site’ or a Third Party
7. Disclose or display any information containing indecent or violent message, video, voice, and other information going against good public order and morals.

Article 21 (Relationship between Linking web site & Linked web site)

① In the event that the main web site and the sub-web site are linked with a hyperlink (ex. the subject of hyperlink includes text, image and video), the former is called as the Linking web site (Website) and the latter is called as the Linked web site (Website).
② If the Linking web site specifies and notifies the fact that it is not responsible for any transaction with the User for any goods or services independently provided by the Linked web site on the initial page of the website of the Linking web site or a pop-up window, then the Linking web site is not responsible for such transaction.

Article 22 (Copyright & Limitation of Use)

① The copyright and other intellectual property rights for the works produced by the ‘web site’ shall belong to the ‘web site.’
② The User may not use or cause any Third Party to use information with intellectual property rights belonging to the ‘web site’ for reproduction, transmission, publishing, distribution, broadcasting or other profit-making use without prior consent of the ‘web site.’
③ The ‘web site’ shall notify the User when using the copyright belonging to the applicable User in accordance with mutual ‘Terms and Conditions’.

Article 23 (Resolution of Dispute)

① The ‘web site’ shall apply and reflect the opinion or complaint made by User(s), and install and operate a process for compensation of consumers’ damages.
② The ‘web site’ shall give priority to any opinion or complaint made by User(s). However, in the event that it may not be able to promptly deal with the matter, the ‘web site’ shall notify the User with the cause and the final settlement schedule.
③ When a User files for Remedy of Damage regarding a dispute between the ‘web site’ and the User, the matter may be commissioned for arbitration by the Fair Trade Commission or a Dispute Conciliation Services Organization selected by the City Mayor.

Article 24 (Jurisdiction & Governing Law)

① All e-commerce related lawsuits between the ‘web site’ and a User shall be in accordance with the address of the User at the time of indictment. If an address is nonexistent, then the lawsuit shall fall under exclusive jurisdiction of the district court in the vicinity of User’s place of residence. In the event that the address or residence of the User is not clear at the time of indictment or if User is a foreign resident, the lawsuit shall be filed to the competent court on the Civil Procedures Code.
② Any and all e-commerce-related lawsuits between the ‘web site’ and a User shall be governed by the law of the Republic of Korea.

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Personal Information Processing Policy Guide

Personal Information Processing Policy

■ Purpose of collection and use of personal information

■ Collected Personal information items and collection methods

■ Retention and use period of the collected personal information, and procedure and method of destruction

■ Sharing and provision of collected personal information

■ Matters concerning the management of the user's own personal information (viewing, correction, deletion, etc.)

■ Matters on the operation of cookie

■ Personal information management for non-member customers

■ Entrustment of personal information

■ Feedback about personal information & Matters on complaint handling & Personal information manager information

■ Protecting Children's Personal information

■ Obligation of notice

Instructions for use

Article 1 (Purpose)

Article 2 (Definition)

Article 3 (Display, Explanation and Amendment of Terms and Conditions of Use)

Article 4 (Provision & Replacement of Service)

Article 5 (Suspension of Service)

Article 6 (Membership)

Article 7 (Withdrawal from Membership & Loss of Eligibility)

Article 8 (Notification to Members)

Article 9 (Application for Purchase)

Article 10 (Conclusion of Contract)

Article 11 (Payment Method)

Article 12 (Notice of Receipt, Change and Cancellation of Application for Purchase)

Article 13 (Provision of goods or services)

Article 14 (Refund)

Article 15 (Cancellation of Purchase)

Article 16 (Effect of Cancellation of Purchase)

Article 17 (Protection of Personal Information)

Article 18 (Obligations of the ‘web site’)

Article 19 (Obligations for ID & Password of Member)

Article 20 (Obligations of User)

Article 21 (Relationship between Linking web site & Linked web site)

Article 22 (Copyright & Limitation of Use)

Article 23 (Resolution of Dispute)

Article 24 (Jurisdiction & Governing Law)

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